In seven months, the OnPlanU pre-collect system collected on 15% of the placed accounts, saving JMU $92,000 in collection agency fees. The system is also a great time saver. We no longer have to manually manage these accounts, and the reporting piece has eliminated the need to review each account separately to assure that monthly payments have been made.
We are pleased with OnPlanU and we are getting results: in the first four months we saw a 16 percent pick up in active payment plans. Implementation was easy and I have appreciated the personal training and service after the sale. OnPlanU provides great customer service and a willingness to adapt the program to the needs of the end user, all at a reasonable cost.
WOW!!!! Love the new website for payments!! It looks so clean and is really user friendly. THANK YOU!!!!
OnPlanU has radically transformed our tuition payment process from a highly manual operation to one that is automated and efficient. We thought transitioning to automated tuition payment plans might be painful, but the OnPlan team was a pleasure to work with!
Out of the four colleges I have dealt with, Pitt is by far the easiest and nicest to deal with. I also really like the new website and PittPAY system. I’m a happy camper!